Complaints

It’s always annoying when something goes wrong, so we want to do everything we can to put things right.

Our company is made up of people, and yes, people sometimes make mistakes. We hope you will give us an opportunity to correct a mistake. Send your complaint to us directly, via our contact page on the website, and we will respond within 3 days.

EU consumers also have the option to submit a complaint to the European Commission, via the ODR platform at http://ec.europa.eu/odr.

Our goal is your complete satisfaction!